These Terms and Conditions govern your use of the PMC Sialkot platform. Please read them carefully before registering an account or placing any bets. By using the platform you agree to these terms in full.
Here is a plain-language summary of the six most important areas covered in the full Terms and Conditions below.
You must be 18 or older to register. One account per person is permitted. You are responsible for the accuracy of your registration details and for keeping your account secure.
All transactions are processed in PKR. Supported methods include JazzCash, Easypaisa, Raast and bank transfers. Identity verification is required before your first withdrawal.
All game outcomes are determined by certified random number generators. Results are final once a round is complete. Technical faults during a round are handled per game-specific rules.
All bonuses are subject to specific wagering requirements and validity periods. Bonus terms are stated at the time of offer. Misuse of bonuses may result in account suspension.
PMC Sialkot supports responsible play. Players can set deposit and session limits. Accounts showing signs of problem gambling may be subject to additional checks.
We reserve the right to suspend or close accounts involved in fraud, abuse, multi-accounting or any activity that violates these terms. Funds held in breach may be forfeited.
By accessing, browsing or using the PMC Sialkot platform in any way — including registering an account, making a deposit or placing a bet — you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you should not use the platform.
These Terms and Conditions apply to all users of the PMC Sialkot platform, including visitors who browse without an account and registered players who transact and play. Using the platform after any update to these terms constitutes acceptance of the revised version.
These terms should be read alongside the Privacy Policy and Responsible Gaming guidelines, both of which form part of the overall agreement between PMC Sialkot and its users. In the event of any conflict between documents, these Terms and Conditions take precedence unless stated otherwise.
The PMC Sialkot platform is strictly for adults. You must be at least 18 years of age to register an account or use any part of the platform that involves real-money play. By registering, you confirm that you meet this age requirement.
PMC Sialkot reserves the right to request proof of age at any time. If it is determined that a player is under 18, their account will be closed immediately, any funds deposited will be returned less any amounts already wagered, and no winnings will be paid out.
The platform is intended for personal, recreational use only. Use of the platform for commercial purposes, on behalf of third parties or as part of any professional gambling operation is not permitted without prior written approval.
Allowing a person under 18 to use your account — even unintentionally — is a serious violation of these terms. Keep your login credentials private and do not share your account access with anyone, particularly minors.
Each individual is permitted to hold only one registered account on the PMC Sialkot platform. Creating multiple accounts — whether using different names, email addresses, phone numbers or devices — is strictly prohibited. Duplicate accounts may be closed and any associated funds may be forfeited.
When registering, you must provide accurate, complete and up-to-date information. This includes your full name, date of birth, contact details and any other information requested during the registration process. Providing false or misleading information is a violation of these terms.
You are responsible for maintaining the confidentiality of your username and password. PMC Sialkot will not be held responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your login credentials secure. If you suspect your account has been accessed without your permission, contact the support team immediately.
PMC Sialkot may request identity verification at any stage — during registration, before processing a withdrawal, or as part of routine account review. Acceptable documents include a valid CNIC (Computerised National Identity Card) or other government-issued identification. Failure to complete verification when requested may result in suspension of withdrawal access until the process is completed.
All deposits on the PMC Sialkot platform are processed in Pakistani Rupees (PKR). There is no currency conversion involved — the amount you deposit is the amount credited to your account balance.
Supported deposit methods include JazzCash, Easypaisa, Raast instant bank transfer, standard bank transfers to major Pakistani banks, and Pakistani debit and credit cards. The full list of currently available deposit options is shown in the cashier section of your account.
A minimum deposit amount applies and is shown at the time of transaction in the cashier. Deposits below the minimum cannot be processed. The minimum amount may vary depending on the payment method selected.
Deposits via JazzCash, Easypaisa and Raast are typically credited instantly or within a few minutes. Bank transfers may take longer depending on your bank. If a deposit is not reflected in your account balance within the expected timeframe, contact support with your transaction reference number.
You must only deposit funds that you own and are entitled to use. Depositing funds from third-party sources — including accounts belonging to other people — is not permitted. PMC Sialkot reserves the right to investigate the source of deposits and may request supporting documentation if a transaction appears unusual.
There is no foreign currency conversion on the PMC Sialkot platform. What you deposit in PKR is what lands in your account. What you win is paid out in PKR. No hidden conversion fees apply to standard deposit and withdrawal transactions.
Withdrawals are paid out in PKR to the verified payment method on your account. Before your first withdrawal can be processed, identity verification must be completed successfully. This is a one-time requirement — once verified, subsequent withdrawals follow the standard processing flow.
Funds can be withdrawn via JazzCash, Easypaisa, Raast or direct bank transfer to a Pakistani bank account registered in your name. Withdrawals to accounts held in other names are not permitted.
Standard withdrawal requests are reviewed and processed within the timeframes displayed in the cashier section at the time of request. Withdrawal times may vary depending on the payment method and whether any additional verification is required. During high-volume periods, processing may take slightly longer than usual.
Minimum and maximum withdrawal limits apply per transaction and per day. These limits are shown in the cashier at the time of withdrawal. Requests outside these limits cannot be processed.
All games available on the PMC Sialkot platform — including slots, live casino tables, fish games, bingo and sports betting markets — operate under clearly defined rules. It is your responsibility to understand the rules of any game before placing a real-money wager.
Outcomes for slots, fish games, bingo and all virtual table games are determined by certified random number generators (RNGs). These systems produce statistically random results for every round and cannot be influenced by prior outcomes, bet size or player history.
Live casino games are dealt by real dealers in real time via video stream. Game results depend on physical actions — card shuffles, roulette wheel spins and so on — and are final once the round concludes. Any technical issue affecting your connection during a live game will be assessed based on the recorded server-side data, not the player's local feed.
Cricket, PSL, T20 internationals, football and esports betting markets are offered based on real sporting events. Odds are set by the platform and may change before an event begins. In-play odds update in real time and bets placed are confirmed at the odds shown at the moment of acceptance. Results are settled based on official match outcomes from recognised sporting bodies.
In the event of a technical fault during a game round, PMC Sialkot will refer to server-side logs to determine the outcome. If a round cannot be completed or verified due to a system error on our side, the bet will be voided and the staked amount returned. Wins generated during a demonstrable system error are not valid and will not be paid out.
PMC Sialkot may from time to time offer bonuses, free bets, free spins and other promotional offers to registered players. All promotions are subject to specific terms that are communicated at the time the offer is made. The general bonus conditions below apply unless a promotion's specific terms state otherwise.
Most bonus offers carry a wagering requirement — a minimum amount that must be wagered using bonus funds before a withdrawal can be requested. The wagering multiplier and qualifying games are specified in each offer's individual terms. Not all games contribute equally to wagering requirements.
Bonuses are valid for a fixed period from the date they are credited to your account. Any unused bonus funds or associated winnings remaining after the expiry date will be removed automatically. Extensions to bonus validity periods are not provided as a standard matter.
Any attempt to exploit, manipulate or abuse bonus offers — including but not limited to creating multiple accounts to claim the same offer, using irregular betting patterns to fulfil wagering requirements, or coordinating play with other accounts — will result in the cancellation of bonus funds and may result in account suspension.
Always read the specific terms attached to each promotion before claiming it. Wagering requirements, game restrictions, minimum odds and expiry dates all vary between offers. Claims of not having read the specific bonus terms do not entitle a player to adjusted bonus conditions.
PMC Sialkot supports responsible gaming as a genuine commitment. The platform is designed for entertainment, and we want players to stay in control of how much time and money they spend. The following principles apply to all registered accounts.
Players who feel they need a break from the platform can contact the support team to request a temporary account pause. This is a voluntary, self-management tool and is not a substitute for seeking professional support if gaming has become a serious concern.
For more detailed guidance on responsible gaming practices, budget tools and self-exclusion options, visit the dedicated Responsible Gaming page.
The following actions are strictly prohibited on the PMC Sialkot platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of funds and referral to relevant authorities where applicable.
PMC Sialkot actively monitors account activity for signs of prohibited conduct. Accounts under investigation may have withdrawal access temporarily restricted while the review is conducted. Players found to have engaged in prohibited conduct waive any right to funds held in the account at the time of suspension.
PMC Sialkot reserves the right to suspend, restrict or close any account at its discretion, with or without prior notice, if there is reasonable cause to believe the account is involved in activity that violates these Terms and Conditions or that poses a risk to the integrity of the platform.
Players may also voluntarily request closure of their account by contacting the support team. Voluntary closure requests will be processed within a reasonable timeframe. Any real-money balance remaining after pending bets are settled will be returned to the player via their verified payment method, subject to identity verification being complete.
In cases of confirmed fraud, multi-accounting or bonus abuse, PMC Sialkot reserves the right to withhold funds pending investigation. If an account is closed due to a breach of terms, no compensation will be paid for any promotional offers, bonuses or pending rewards that had not yet been released.
PMC Sialkot collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection, storage and use of your data as described in that policy. Your data is used to manage your account, process transactions, verify your identity and improve the platform experience.
PMC Sialkot does not sell personal data to third parties for marketing purposes. Data may be shared with payment processors and identity verification providers as necessary to complete transactions and account checks. For full details of how your data is handled, refer to the Privacy Policy.
PMC Sialkot provides its platform on an "as available" basis. While we make reasonable efforts to ensure continuous service, we do not guarantee uninterrupted access and are not liable for losses caused by downtime, technical faults outside our direct control, or delays in third-party payment processing.
To the fullest extent permitted, PMC Sialkot's liability in respect of any claim arising from use of the platform is limited to the real-money balance held in the player's account at the time of the incident. We are not liable for indirect, consequential or punitive losses of any kind.
Gaming involves financial risk. Players accept this risk voluntarily and acknowledge that losing deposited funds is a possible outcome. PMC Sialkot is not responsible for any financial harm resulting from decisions made on the platform, including individual betting decisions, session losses or failure to read applicable terms before claiming a bonus.
PMC Sialkot reserves the right to update or amend these Terms and Conditions at any time. Significant changes will be communicated to registered players via the email address on file or through a notice displayed on the platform. Continued use of the platform after notification of changes constitutes acceptance of the updated terms.
It is your responsibility to review these terms periodically. The date shown at the top of this page indicates when the current version was last updated. If you disagree with any changes made, you should stop using the platform and contact support to arrange account closure.
If you have any questions about these Terms and Conditions, or if you need to report a concern about your account or a transaction, the PMC Sialkot support team is available to assist. You can reach us through the contact details below.
Email: [email protected]
Please include your registered account username and a clear description of your query. The support team will respond as promptly as possible during operating hours.
For responsible gaming support, self-exclusion requests or account pause requests, please also reference the Responsible Gaming page for additional guidance and options.
Now that you've read the Terms and Conditions, you know exactly where you stand. Create a free account, deposit in PKR and start playing — live casino, cricket betting, slots, fish games and bingo all in one place.